| LETTINGS
STAFF TRAINING - CUSTOM COURSES |
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Tick the box alongside as many of the topics listed below which
you would like included in your Training Courses. I will then
provide you with a suggested Lettings Staff Training Programme
to suit your requirements.
Alternatively,
if you prefer, I would be pleased to meet with you to discuss
your requirements. I would also be happy to discuss any requirements
you may have for any topics which do not currently appear on the
menu. Just contact me.
The
topics are detailed in a logical order under the following section
headings for ease of identification only. The headings do not
represent the title of a training course.
Lettings and the Law
Negotiating Lettings
The Tenancy Agreement
Tenancy, Extensions & Renewals
The Tenancy End
Basic Property Management
Common Problem Awareness
As
a guide, if you were to select all the topics listed under the
seven headings, six one-day training courses would need to be
programmed to cover the topics fully.
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LETTINGS
AND THE LAW |
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Discusses
the relevant legislation and how it affects residential lettings,
the Landlord, the Tenant and the Agent, including: Housing Acts
Landlord
& Tenant Acts
Unfair Contracts Act
Finance Act (Tax)
Safety Regulations
Discrimination etc.
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NEGOTIATING LETTINGS |
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Taking on a property and advising the Landlord of their obligations |
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Terms of Business and Duty of Care |
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Confirming the Landlord's status, Consents to Let, Tax etc |
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Qualifying and advising the Tenant
sharers
guarantors
references |
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Negotiating the offer and agreeing the terms of the tenancy
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| THE
TENANCY AGREEMENT |
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The alternatives and which to use |
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The Landlord and Tenant statutory and contractual obligations |
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What should be in the Tenancy Agreement? |
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What DO the clauses actually mean? - exclusive possession
forfeiture
habitation options
breaks etc. |
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How to draft a special clause that won't come back to haunt you. |
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Concluding the Deal - signing the Tenancy Agreement
guarantors
power of attorney
signatory authority. |
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Completion/Handover - monies
utilities
keys
check-in.
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| TENANCY,
EXTENSIONS & RENEWALS |
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Extensions or Renewals |
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The Processes and Documents |
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Periodic Tenancies |
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Rent Increases |
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Sharer Changeovers |
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Rescinding Notices
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| THE
TENANCY END |
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The Routes to the End of a Tenancy |
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Ending Housing Act and Non Housing Act Tenancies |
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Early Termination - break/release clause exercised etc |
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Tenancy Surrender |
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Serving Notices - which and how |
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Breach of Contract and the Grounds for Repossession
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| BASIC
PROPERTY MANAGEMENT |
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The role and relationships of the Property Manager
Duty of Care
Basic Duties
Knowing and applying the Terms of Business, the Tenancy Agreement
and Statute |
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Inventories
Check-Ins
Post Check-In amendments |
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Property Visits
Communication
Record Keeping
Problem solving |
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Repairs and Maintenance and Contractors |
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Handling Landlords and Tenants
Assessing responsibilities
Nuisance and Noise |
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Basic General Client Accounting
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The Check-Out: Deposit - apportionment and return
Fair Wear and Tear & Betterment
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| COMMON
PROBLEM AWARENESS |
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Housing Benefit |
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Harassment / Unlawful Eviction |
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Death - Landlord or Tenant |
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Imprisonment - Landlord or Tenant |
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Bankruptcy or Liquidation |
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Squatters |
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Abandonment |
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Noise Pollution |
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Rent Arrears and Standard Procedures |
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Rent Rebates and Compensation Claims |
