A Lettings Procedures Manual
ensures that all departments and branches within your Letting Agency are operating in accordance with both Statutory Regulations and your own Agency policies.

A Procedures Manual provides your staff with a reference guide which they can consult to determine how they are required to approach the day to day business of Lettings. You can rest assured that whatever the situation, they are conducting themselves with due diligence, within the appropriate approved guidelines for your Lettings Agency.

The Procedures Manual can be as simple or as detailed as you wish. It can be in the form of a paper manual presented in a folder, or be accessible through your computer system with links directly to your standard documents, or both. Whatever your requirements, it will be user-friendly and relate specifically to your own systems and procedures.

I have developed a Standard Best Practice Procedures Manual which is a basic operations manual (approximately 50 pages)  providing two functions, either a guidance for the Agent venturing into Lettings for the first time, or a useful starting point for the established Letting Agent to create a bespoke Manual. 

The document is supplied electronically (or on disk if preferred) for loading onto your computer system and you would be free to adjust the documents as you wish to suit your own systems and procedures. *

A Personalisation Service is also available if you prefer to have the Manual provided already adjusted to suit your own Agency systems and procedures.

A Procedures Manual Updating Service is also available if you currently have a Manual which is out of date or ineffective? I can review, revise and update this for you.

Best Practice Procedures Manual - £600.00
Personalisation or Updating Service – £60 per hour/part hour

The cost of the Packs are exclusive of VAT – see my Terms & Conditions.

Delivery is normally within 7 – 14 days of receipt of order and payment – but longer if personalisation is required.

All material contained in the above Packs is subject to copyright which would prevent any purchaser from selling or gifting it to any third party

To place an order, please download and print the order form by clicking here and post it to the address shown together with your payment, or email to nita@nitanicola.co.uk

For more information or a quotation, please contact me.


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